Iron Bird Studio Privacy Policy

Last updated: September 02, 2023

Welcome to Iron Bird Studio!

Iron Bird Studio is a small company Located in Thetford Mines, Qc, Canada.

This privacy policy describes the different ways we may collect, use, and share information on, through, or in connection with the Iron Bird Services (see “What are the Iron Bird Services?” below). If you have any questions, you can always reach out to us as described in “Contact Us” below.

When we refer to “Iron Bird Studio” (or any similar terms like “we” or “us”) in this privacy policy, we mean the Iron Bird Studio entity that controls and is responsible for your information. You can also find details about the data controller for personal information we collect through Iron Bird Services in “Contact Us” below.


1. WHAT ARE THE IRON BIRD SERVICES?

We use the term “Iron Bird Services” to describe any Iron Bird Studio products or services that directly link to this privacy policy.

Please read this entire privacy policy. You should also carefully review any other agreements that apply to the Iron Bird Services you use, and confirm you understand and agree to them, before using those products or services.


2. WHAT INFORMATION DO WE COLLECT?

We collect information in two main ways: A) automatically when you use the Iron Bird Services, B) from service providers and third parties.


A. Information We Collect Automatically

We collect some information automatically when you use the Iron Bird Services. This includes information about your gameplay or application usage, purchases, entitlements, and other activity in the Iron Bird Services, typically associated with your Epic Games Account.

While the specific types of information that we automatically collect may vary, they generally include:

  • Usage information and statistics about how you interact with the Iron Bird Services, including, the game you played, how long you played it and when, gameplay attempts, progression and results, saved preferences, crash reports and platform type;

  • Technical information about your computer, device, hardware, or software you use to access the Iron Bird Services, such as IP address, device identifiers, your internet service provider, plugins, or other transactional or identifier information for your device (such as device make and model, information about device operating systems and browsers, or other device or system-related specifications); and

  • The general location of your device, which we typically derive from your device’s IP address.

The Iron Bird Services use technologies such as cookies, log files, and web beacons to automatically collect the types of information listed above. Some of these technologies may create small files or record-keeping tools that may be stored on your device. They help us, our service providers, and third parties recognize your device and provide information about how you use and interact with the Iron Bird Services. For example, they support our ability to authenticate users, remember preferences, manage advertising, personalize experiences, and conduct data analytics.

Please note that if certain features on the Iron Bird Services are provided by third parties, those third parties may also use automated means of data collection and may record information about your use of the Iron Bird Services or others’ websites over time. These features are subject to those third parties’ privacy notices and policies.


B. Information We Collect from Other Sources

In order to use the Iron Bird Services, you will need to log in with your Epic Games Account. Meaning we will have access to some information stored on your Epic Games Account, such as but not limited to : your e-mail address and player profile information.


C. Anti-Cheat

Providing users with a fair, balanced, and competitive experience on the Iron Bird Services is extremely important to us. We strictly enforce prohibitions against cheating, hacking, and any other unauthorized or fraudulent activity on the Iron Bird Services. We use a variety of anti-cheat and fraud prevention technologies to help us identify and prevent malicious activity. These services may collect and analyze data about your computer and the software on your computer to detect cheating and may be provided by Iron Bird Studio or by service providers.


3. HOW DO WE USE INFORMATION?

As a general matter, we use the information we collect (either individually or in combination with other information collected as described in this policy) to help us provide, improve, customize, analyze, and promote the Iron Bird Services.

This includes using it for purposes such as:

  • Verifying, and managing user accounts and features;

  • Providing the Iron Bird Services, as well as support and assistance for them, including by responding to inquiries, processing transactions or requests, and communicating with users (such as by sending service and account-related messages and updates);

  • Developing, delivering, and improving the Iron Bird Services and other offerings, some of which may be offered in partnership with other parties;

  • Promoting the Iron Bird Services, including managing, customizing, and measuring the effectiveness of our advertisements, promotional offers, surveys, and events;

  • Managing alpha, beta, or early access tests (and collecting feedback);

  • Complying with our legal or contractual obligations and enforcing our terms; and

  • Securing the Iron Bird Services, such as by detecting fraud and otherwise protecting Iron Bird Studio and other users from illegal or harmful actions.

We may also process information that does not identify you individually, including aggregate or de-identified information that we create or collect from other sources. This information helps us better understand larger groups of users. If we combine this information with information that identifies you, we will treat it as described in this privacy policy. But please note that this privacy policy does not restrict our ability to process information that does not individually identify you, and we may use and disclose aggregated or de-identified information for any reason permitted by law.


4. HOW DO WE SHARE INFORMATION?

We may share some of the information we collect to help operate and improve the Iron Bird Services. Depending on how you interact with us, common examples might include sharing:

  • With console and platform partners (for example, to facilitate gameplay when you access the Iron Bird Services through a third-party console provider);

  • With other users (like if you use social features such as chat);

  • Publicly (for example, your display name, basic game statistics, and other similar information may be generally accessible to others);

  • With service providers that operate on our behalf to help support the Iron Bird Services in accordance with our instructions (for example, cloud storage providers, payment processors, or marketing and advertising partners);

  • When we believe we must in order to comply with the law or to protect you, Iron Bird Studio, or others (for example, in response to court order or subpoena, as part of an investigation of fraud or other illegal activity, or violation of our terms or policies, or if necessary to protect others from death or serious harm to body or property);

  • We may also share information that does not identify you with third parties, including aggregate or de-identified information.


5. CHILDREN’S PRIVACY

The Iron Bird Services are intended to be appropriate for general audiences and are not directed to children (usually considered to be under 13, depending on where you reside). Iron Bird Studio does not intentionally collect personal information from children without seeking any required parental approval in accordance with applicable legal and regulatory obligations, such as the U.S. Children’s Online Privacy Protection Act (“COPPA”).


6. YOUR CHOICES AND CONTROLS

We seek to provide you with meaningful choices about the personal information we collect. The specific choices available to you often vary depending on the exact nature of our relationship with you, such as the Iron Bird Services you use. Common examples include:

  • You can change your browser or mobile device settings to block, manage, delete, or limit tracking technologies like cookies. In some cases, blocking or disabling cookies may cause the Iron Bird Services not to work as intended and some features may not be available.

  • You can change your email marketing preferences at any time, such as by using the opt-out mechanism provided in our marketing emails, or contacting us with your request (see “Contact Us” below).

  • You can change your privacy settings on other parties’ websites (such as social networks) or platforms (like console providers) to limit the information they may share with us.

  • You can request that we provide access to, or that we correct or delete, personal information we’ve collected from you. Please submit requests to access, update, or delete personal information we collected by reaching out to us as described in “Contact Us” below. Note that we may ask you for additional information to help us verify who you are before completing your request.

Some parts of the world provide individuals with specific choices related to their personal information by right under local law.


7. OUR GLOBAL OPERATIONS

Iron Bird Studio is based in Canada, but we operate globally to help provide users all around the world with a better experience on the Iron Bird Services.

A. Data Transfers

When you use the Iron Bird Services, your information may be transferred to or stored in the United States or other countries where we or our service providers operate. The data protection laws and rules in these countries may be different than those where you live. If permissible under local law, you’re authorizing Iron Bird Studio to process your information in any of the locations where we operate by using the Iron Bird Services.

To learn more about the entity responsible for operating the Iron Bird Services you use, see “Contact Us” below.

B. California Residents

The California Consumer Privacy Act or “CCPA” provides consumers residing in California certain rights with respect to their personal information. If you are a California resident, you may have the right to: (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose; (2) request deletion of your personal information; (3) opt out of sale of your personal information (if any); and (4) not be discriminated against for exercising these rights.

You or your authorized agent may make these requests by contacting us as described in “Contact Us” below. Note that we may ask you for additional information to help us verify who you are before completing your request. If we receive your request from an authorized agent, we may ask for evidence that you gave that person authority to submit requests to exercise rights on your behalf. We will not discriminate against you if you exercise your rights under the CCPA.

In the past 12 months, we have collected the following categories of personal information, as described in the CCPA:

  • Identifiers (such as email addresses);

  • Demographic information (like ages);

  • Commercial information (including entitlements or purchase history);

  • Internet or electronic network activity (for example, gameplay or website usage details);

  • Audio, electronic, visual, or similar information (like voice chat);

  • Geolocation information (such as may be derived from your IP address or included in your billing information);

  • Other “personal information” as defined under California law (like your credit or debit card information); and

  • Inferences drawn from any of these categories (for example, about the genres of games you may prefer to play based on your purchase history).

For details about the precise data points we collect and the categories of sources where we got that information, please see “What Information Do We Collect?” above. We collect personal information for the business and commercial purposes described in “How Do We Use Information?” above.

Iron Bird Studio does not sell the personal information we collect. We do, however, disclose personal information as described in this policy (see “How Do We Share Information?” above). In the past 12 months, we have disclosed personal information to the following categories of recipients:

  • Other users (for example, if you use chat or social features on the Iron Bird Services);

  • Service providers (as described in “How Do We Share Information?” above);

  • Operating systems and platforms; and

  • Government entities or other third parties in response to a legal request.

C. Residents Of The European Economic Area, The United Kingdom, And Switzerland

If you’re located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, you have certain rights regarding how your personal data is processed.

Data Subject Rights

You may have the right to access, correct, or delete personal data we have collected about you through the Iron Bird Services. You may also have the right to a portable copy of the personal data you have provided, and to object to or restrict processing of your personal data, such as for direct marketing. Where you have provided your consent to our data processing, you have the right to withdraw consent.

You also have the right to make a complaint against us by contacting your local supervisory authority for data protection (if one exists in your country). We would, however, appreciate the chance to address your concerns before you contact a data protection regulator, and ask that you direct your complaint to us first.

Please see the “Contact Us” section below to learn more about reaching out to Iron Bird Studio with any relevant concerns you may have. You can find more details about your local Data Protection Authority as follows:

  • EEA: https://edpb.europa.eu/about-edpb/board/members_en

  • UK: https://ico.org.uk/global/contact-us/

  • Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html

Basis for Processing

The legal bases we rely on to process your personal data depend on the Iron Bird Services you use and how you interact with them. They primarily include:

  • Contractual Necessity: we process personal data to perform the Iron Bird Services you requested under our Terms of Service or other similar contractual agreements with you. For example, we process personal data to set up and maintain your account; process your purchases; authenticate users; provide user-experience features (like saving your preferences); monitor and analyze the Iron Bird Services; detect and prevent fraud, cheating, or other similar misuse; facilitate features like cross-progression that allow you to play a game on one platform and continue your progress on another, which may require us to share your information with third-party partners; and contact you about your account, transactions, or other updates. We also rely on performance of a contract to manage our relationship with you, which includes responding to your support requests or general inquiries, and notifying you about changes to our applicable terms or policies.

  • Legitimate Interests: we process personal data as needed for Iron Bird Studio’s business purposes, as balanced against the potential impact on your privacy rights. This includes many common purposes that you’d reasonably expect, such as to: communicate with you, respond to your requests, or provide you with updates and information; better understand our users and their preferences; personalize your experience, save your preferences, authenticate our users, and provide similar user experience features; develop, deliver, and improve the Iron Bird Services and other offerings (some of which may be offered in partnership with other parties); manage and customize advertisements or promotional offers; secure and protect the Iron Bird Services; prevent fraud and illegal activity; and support internal purposes such as auditing and data analysis.

  • Legal Obligations: we process personal data when necessary to comply with legal obligations, such as responding to legitimate requests from law enforcement authorities or other government officials in accordance with relevant legal processes.

  • Consent: we process personal data when you provide us with your consent to do so. You aren’t required to provide consent if you do not want your personal data to be processed for the requested purposes, and you may withdraw your consent at any time.

Retention

Because the specific personal data we process and our reasons for doing so often vary depending on how you use the Iron Bird Services, how long we retain it can also vary. We generally store personal data for as long as we reasonably need it for the purposes described in this policy (like complying with our legal obligations, managing internal records, enforcing our terms, and resolving disputes), unless a long retention period is required or permitted by law.

The main criteria we consider in determining specific retention periods often include minimum requirements under applicable law, relevant industry standards, the types of data in question (such as its level of sensitivity), relevance to potential litigation or similar proceedings (like defending ourselves against legal claims), and whether the data is required to prevent fraud or similar abuse of the Iron Bird Services (including to enforce prohibitions against cheating and other unauthorized behavior).

To learn more about requesting that Iron Bird Studio delete your personal data, please see “Your Choices and Controls” and “Data Subject Rights” above.


8. SECURITY

We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use and other unlawful forms of processing. In some cases, your information is accessible when you log into a feature we offer, and in those cases you need to keep your user credentials and password confidential and secure so that your information is protected.


9. UPDATES

We’ll update this policy from time to time to reflect changes in our practices or relevant laws. When we do, we’ll change the date noted at the top of the policy. In some cases we may also notify you of the relevant changes by email. Please review this policy regularly to make sure that you understand your relationship with Iron Bird Studio and the ways we may collect, use, and share information in connection with the Iron Bird Services.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy, You can contact us:

  • By email: ironbirdstudio@gmail.com


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